The condo was just ok. There was no hair dryer. The kitchen sink needs some repairs or replacing. And the door stopper on the door would not stay up so you would have to hold it up as you were closing the door. An elderly person would not be able to do this easily. The bed was not comfortable.

The condo was just ok. There was no hair dryer. The kitchen sink needs some repairs or replacing. And the door stopper on the door would not stay up so you would have to hold it up as you were closing the door. An elderly person would not be able to do this easily. The bed was not comfortable.

The location was great with light traffic and close distances to restaurants. I did not notice the fees for Property Parking on my contract and was told that they were listed on the Property Website, so be prepared $45 per stay, per car. Rental Management was quick to explain upon arrival though. The Unit needed some updates, furnishings were worn, faucets were old, shower had mold and spreads and towels were dinghy. With the fresh pain and new carpets, it was cozy.

The location was great with light traffic and close distances to restaurants. I did not notice the fees for Property Parking on my contract and was told that they were listed on the Property Website, so be prepared $45 per stay, per car. Rental Management was quick to explain upon arrival though. The Unit needed some updates, furnishings were worn, faucets were old, shower had mold and spreads and towels were dinghy. With the fresh pain and new carpets, it was cozy.

This location had a homey feel. Everything was in its place.

This location had a homey feel. Everything was in its place.

We booked thru VRBO, and Gulf Shores Rentals was the property manager for our condo. The condo was the TERRIBLE, the one thru VRBO. I called Gulf Shores, and they immediately resolved our situation. We were in a new unit the following day, that was amazing. Thank you for saving our vacation. I would recommend anyone coming to the area to book thru you, as I will from now on. Thank you

We booked thru VRBO, and Gulf Shores Rentals was the property manager for our condo. The condo was the TERRIBLE, the one thru VRBO. I called Gulf Shores, and they immediately resolved our situation. We were in a new unit the following day, that was amazing. Thank you for saving our vacation. I would recommend anyone coming to the area to book thru you, as I will from now on. Thank you

Manager's Response

The condo had a musty smell to it the entire time we were there. The bed was horrific. I called about it and was they could not do anything but I could go buy mattress toppers if I wanted to. So I did which made all the difference. Could not figure out the TV with all the remotes, would have been nice to have some direction on that.

The condo had a musty smell to it the entire time we were there. The bed was horrific. I called about it and was they could not do anything but I could go buy mattress toppers if I wanted to. So I did which made all the difference. Could not figure out the TV with all the remotes, would have been nice to have some direction on that.

My husband and I had goog stay. The construction right out our door was annoying. There were two elevators one was down for repairs it was eventually fixed.two days later it was down again leaving no elevator. We stayed on the second floor i have bad knees my husband has a bad back .needless to say it was choir to cary all our luggage down 4 flights of stairs.

My husband and I had goog stay. The construction right out our door was annoying. There were two elevators one was down for repairs it was eventually fixed.two days later it was down again leaving no elevator. We stayed on the second floor i have bad knees my husband has a bad back .needless to say it was choir to cary all our luggage down 4 flights of stairs.

Manager's Response

My husband and I had goog stay. The construction right out our door was annoying. There were two elevators one was down for repairs it was eventually fixed.two days later it was down again leaving no elevator. We stayed on the second floor i have bad knees my husband has a bad back .needless to say it was choir to cary all our luggage down 4 flights of stairs.

My husband and I had goog stay. The construction right out our door was annoying. There were two elevators one was down for repairs it was eventually fixed.two days later it was down again leaving no elevator. We stayed on the second floor i have bad knees my husband has a bad back .needless to say it was choir to cary all our luggage down 4 flights of stairs.

Manager's Response

Enjoyed our stay

Enjoyed our stay

Manager's Response

We were so unhappy with the unit that we left a day early. The entire condo smelled of mildew/mold and hit us like a brick upon entering. We lowered the a/c to help with the smell. We discovered black mold inside the kitchen cabinets. The carpet was so old and dirty that we never took off our shoes. the master bed is very old and uncomfortable, including the bedspread. The overall condition of this unit is rusty, dated and not clean. We used a towel to mop up water we tracked into kitchen and the towel was brown from dirt afterwards (this was day one). We were not expecting the Ritz Carlton of course, but we certainly expected better accommodations. The black mold is unacceptable. I emailed the rental agency that we left a day early and listed these issues. I still have not received any response. There were other issues that are minor compared to the carpet, mold and bed that I am not bothering to list. I have used VRBO multiple times over the years and this is my first compliant.

We were so unhappy with the unit that we left a day early. The entire condo smelled of mildew/mold and hit us like a brick upon entering. We lowered the a/c to help with the smell. We discovered black mold inside the kitchen cabinets. The carpet was so old and dirty that we never took off our shoes. the master bed is very old and uncomfortable, including the bedspread. The overall condition of this unit is rusty, dated and not clean. We used a towel to mop up water we tracked into kitchen and the towel was brown from dirt afterwards (this was day one). We were not expecting the Ritz Carlton of course, but we certainly expected better accommodations. The black mold is unacceptable. I emailed the rental agency that we left a day early and listed these issues. I still have not received any response. There were other issues that are minor compared to the carpet, mold and bed that I am not bothering to list. I have used VRBO multiple times over the years and this is my first compliant.