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Beds Baths Summary

3 Bedrooms
2 Bathrooms

Description

Romar Tower 1D is a true ground-level corner gulf-front 3 bedroom 2 bath condominium located on the 1st floor with a view of the gulf from the living room and master bedroom. The patio has railings -- there is no access to the pool area via the patio. The unit is approximately 1400 sq ft with a fully equipped kitchen and stainless steel appliances all set in granite counter tops with a separate area for a washer and dryer. There are 2 full baths. The master has an en suite bathroom with a tub/shower combo. The hallway has a tub/shower combo as well.

Romar Tower is a 9-story building located in Orange beach approximately 4.7 miles east of Highway 59 in Gulf Shores. Romar Tower has a sun deck area with an outdoor pool and a boardwalk with a pavilion. The property also has a grilling area. There is a 2-car limit. King, Queen, Double, Double. Sleeps 8. | NO MONTHLY RENTALS

Review: This property is on the first floor and the balcony looks right out at the pool. If privacy is important, then this might not be the unit for you. The property management staff was great, helping me troubleshoot the wifi and with late check-in. All of the linen was fine, there were plenty of towels and the sheets were nice. This condo is located in a premium spot though. The walk to the beach is really short and the pool is right outside the door. For my kids this was ideal. All in all, a great stay.

Review: We enjoyed our stay at Romar Tower 1D! With 2 little ones, it was nice to be on the first level with easy access to the beach and pool. The condo was well stocked with kitchen supplies, and even provided starter necessities like toilet paper, paper towels, soap, etc. so you don’t HAVE to go to the store as soon as you get there. Our only complaint was that the unit had not been deep cleaned in some time. It was surface cleaned— vacuumed, swept, mopped, bathrooms cleaned, linens changed. The showers also didn’t drain well. The decor/furnishings are dated and a bit random, but that is to be expected with a lower budget rental, and we didn’t come to the beach for condo decorations :) All in all, it was a good place for the price, especially with littles!

Amenities

  • King
  • Queen
  • Full
  • Iron & Board
  • Parking
  • Communal Pool
  • Central Air
  • Air Conditioning
  • Linens
  • Washer & Dryer
  • High Speed Internet
  • Elevator
  • Area Fitness Center
  • Nearby Medical Services
  • Nearby Grocery
  • Outlet Shopping
  • Movie Theatres
  • Golf Course
  • Balcony
  • Grill/BBQ
  • Shared Pool
  • Beach
  • Cable TV
  • DVD Player
  • Internet Access
  • Gulf Front

Map/Directions

Get Directions

Availability

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Reviews

Leave a Review

worst experience

Reviewed on 2023-07-29 by Karen N. , Houma , LA US
Overall
1
Services from rental manager
3
Cleanliness
1
Location
5
Property condition
1
WE WERE VERY DISAPPOINTED!!!!
Had I known the building was under construction I would have reconsidered my stay there. I was never made aware there would be construction going on there. NO ONE WANTS TO RENT A CONDO THAT IS UNDER CONSTRUCTION WHILE TRYING TO ENJOY A VACATION BREAK. We could not enjoy the patio near the poolside due to all the Hispanic works literally congregating around that area. They had plastic paper covering the tables on the patio when we arrived there. There were no signs for wet paint while unloading our things into the unit I accidentally leaned on the wall next to the door of the unit and got blue paint all over my arm. We had to keep the curtains closed the whole time. The only day we had a break from dealing with them was on Sunday. The pool had foam insulation floating in it from the construction workers and there was a oily film in the pool water. When we arrived to unload our things. Housekeeping left a swimsuit top on one of the bedroom doors. And the unit was full of fruit flies the whole time we were there. On our last night there as we were walking out to start loading up things to get ahead of ourselves we opened the door to the OWNERS with their keys trying to get in because they were told the unit was available. How can you get those dates messed up to renters?? What if it wasn't the owners trying to get in?? What if it was the next renters who would have had no other place to go?? I know I couldn't have afforded to rent something for one night down there at a decent price. Lesson well learned!!!!

WE WERE VERY DISAPPOINTED!!!!<br/>Had I known the building was under construction I would have reconsidered my stay there. I was never made aware there would be construction going on there. NO ONE WANTS TO RENT A CONDO THAT IS UNDER CONSTRUCTION WHILE TRYING TO ENJOY A VACATION BREAK. We could not enjoy the patio near the poolside due to all the Hispanic works literally congregating around that area. They had plastic paper covering the tables on the patio when we arrived there. There were no signs for wet paint while unloading our things into the unit I accidentally leaned on the wall next to the door of the unit and got blue paint all over my arm. We had to keep the curtains closed the whole time. The only day we had a break from dealing with them was on Sunday. The pool had foam insulation floating in it from the construction workers and there was a oily film in the pool water. When we arrived to unload our things. Housekeeping left a swimsuit top on one of the bedroom doors. And the unit was full of fruit flies the whole time we were there. On our last night there as we were walking out to start loading up things to get ahead of ourselves we opened the door to the OWNERS with their keys trying to get in because they were told the unit was available. How can you get those dates messed up to renters?? What if it wasn't the owners trying to get in?? What if it was the next renters who would have had no other place to go?? I know I couldn't have afforded to rent something for one night down there at a decent price. Lesson well learned!!!!

Manager's Response

We were not notified the owners planned to arrive, so the owners were not told it was available by the rental company at all. We went back and verified this with the owners. It was an unfortunate mistake that we hated hearing happened to our renters. We had no idea the building was under construction and we are sorry the renter was put out by the Hispanic workers taking breaks from work. The HOAs of buildings sometimes do not relay information to rental companies about construction start dates. Had we been informed of consruction, this condo would've never been available to rent.

-Gulf Shores Rentals

Beach Vacation

Reviewed on 2023-07-13 by Mark B. , Madison, AL United States
Overall
2
Services from rental manager
3
Cleanliness
3
Location
4
Property condition
2
This unit was very dated. Faucets in the kitchen and bathrooms did not operate properly, hard to turn off water. Kitchen was not well stocked. All dishes were glass, which were not user friendly. There were not enough coffee cups and the ones there were small. Oven door slammed when using if not very very careful. Small flying bugs in the unit.

Living room and dining table are glass. These are not user friendly with children. There was a corner of the coffee table with a large chip missing. All drapery is heavy and appear old.

There are three table and chair sets on the patio. It is crowded. The set of white chairs are all broken. One of the tall tables is not sturdy. Cushion stay wet on another set due to the weather.

The unit was moderately clean. If this unit was painted, refurbished and restocked it would be very nice.

Also note that the outside of the building is being refurbished/painted. Debris was scattered around and in the pool. Could be noisy.

The pool area was nice. Location at the beach was great.

The keys must be picked up at management office which was a surprise. For the past 5 or so years our vacation rentals has been keyless with the parking passes left in the unit.

This was the worst unit we have ever rented. Definitely not worth the money we paid to rent.

This unit was very dated. Faucets in the kitchen and bathrooms did not operate properly, hard to turn off water. Kitchen was not well stocked. All dishes were glass, which were not user friendly. There were not enough coffee cups and the ones there were small. Oven door slammed when using if not very very careful. Small flying bugs in the unit. <br/><br/>Living room and dining table are glass. These are not user friendly with children. There was a corner of the coffee table with a large chip missing. All drapery is heavy and appear old. <br/><br/>There are three table and chair sets on the patio. It is crowded. The set of white chairs are all broken. One of the tall tables is not sturdy. Cushion stay wet on another set due to the weather. <br/><br/>The unit was moderately clean. If this unit was painted, refurbished and restocked it would be very nice. <br/><br/>Also note that the outside of the building is being refurbished/painted. Debris was scattered around and in the pool. Could be noisy. <br/><br/>The pool area was nice. Location at the beach was great. <br/><br/>The keys must be picked up at management office which was a surprise. For the past 5 or so years our vacation rentals has been keyless with the parking passes left in the unit. <br/><br/>This was the worst unit we have ever rented. Definitely not worth the money we paid to rent.

June 2023

Reviewed on 2023-06-19 by Dana G. , Kaplan, LA US
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a good stay the only problem’s we had were they had nats all over the condo. The Curtain in the bathroom had mold on it. The light & plug on the balcony didn’t work.

We had a good stay the only problem&#x2019;s we had were they had nats all over the condo. The Curtain in the bathroom had mold on it. The light & plug on the balcony didn&#x2019;t work.

Great location, needs some cleaning and updating!

Reviewed on 2023-06-11 by Carrie H. , Bardstown, KY United States
Overall
4
Services from rental manager
4
Cleanliness
1
Location
4
Property condition
1
The condo is in a good location and I liked that it is first floor since we had kiddos. Could definitely use some updating of furnishings and the tv in the main bedroom is an old box style tv. There was some mold around the main bathroom air vent.
There was also construction going on where they were taking the stucco off the entire side of the building so it was very loud starting at like 7am every morning.
Probably would not stay here again.

The condo is in a good location and I liked that it is first floor since we had kiddos. Could definitely use some updating of furnishings and the tv in the main bedroom is an old box style tv. There was some mold around the main bathroom air vent. <br/>There was also construction going on where they were taking the stucco off the entire side of the building so it was very loud starting at like 7am every morning. <br/>Probably would not stay here again.

Manager's Response

Hello! Thank you for the review. Any maintenance issues, housekeeping issues, and owner suggestions will be passed along to that department to be corrected. At Gulf Shores Rentals, we are always looking to improve our properties to ensure an enjoyable stay for our guests. Thank you!
-Gulf Shores Rentals

We had a good time

Reviewed on 2023-04-20 by , Leroy, MI US
Overall
4
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
3
We had a good time staying in our condo. TV didn't work the entire week we were there. Called to report it, they looked at it, said it should start working. It never did. First night we made dinner only 2 of the 5 burners on the stove worked. Next night they all worked.

We had a good time staying in our condo. TV didn't work the entire week we were there. Called to report it, they looked at it, said it should start working. It never did. First night we made dinner only 2 of the 5 burners on the stove worked. Next night they all worked.

Vacation 2022.

Reviewed on 2022-09-24 by , Hugo, OK United States
Overall
3
Cleanliness
4
Location
5
Property condition
3
Location was good .property outside was good .condo was ok but was left dirty from dishes and beds .some of furniture was a good stay other than that .would stay again

Location was good .property outside was good .condo was ok but was left dirty from dishes and beds .some of furniture was a good stay other than that .would stay again

Great time and great view

Reviewed on 2022-08-02 by TRAVIS G. , Carnegie, OK United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
4
Property condition
5
We had great time and the view was amazing with personal walk directly to the beach. I would recommend staying there for anyone

We had great time and the view was amazing with personal walk directly to the beach. I would recommend staying there for anyone

1D July

Reviewed on 2022-07-23 by , McCalla, AL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Overall great experience, convenient to everything . Easy access to pool/ beach, our gate code to the beach didn’t work and another guest gave us correct code. Only recommendation is to have more kitchen utensils. We didn’t have a few things that would’ve been handy to cook with.

Overall great experience, convenient to everything . Easy access to pool/ beach, our gate code to the beach didn&#x2019;t work and another guest gave us correct code. Only recommendation is to have more kitchen utensils. We didn&#x2019;t have a few things that would&#x2019;ve been handy to cook with.

Grandkids first beach trip

Reviewed on 2022-07-03 by , Owenton, KY United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
3
Property condition
4
Nice first floor rental. You do loose the view of the beach being that low. Our view was of the pool which is much closer than the pictures on the website makes it look. Kitchen appliances do need an up grade, especially the stove and dishwasher. Rooms were very nice. It was spacious enough for the 6 of us. Our grandkids had a great first beach trip.

Nice first floor rental. You do loose the view of the beach being that low. Our view was of the pool which is much closer than the pictures on the website makes it look. Kitchen appliances do need an up grade, especially the stove and dishwasher. Rooms were very nice. It was spacious enough for the 6 of us. Our grandkids had a great first beach trip.

Great vacation

Reviewed on 2022-06-24 by , Florence, AK United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
4
Property condition
4
Overall great stay & convenient location

Overall great stay & convenient location

Condo needs some maintenance

Reviewed on 2021-10-06 by Anne C. , Kenner, LA United States
Overall
3
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
3
Loved the location with easy access to the beach. The condo was very spacious, However it could use some updating. There weren't any shelves in Refridgerator, it's not level which does not allow the door to not stay open. Fans full of dust, dining chair leg broken. Broken fence around the pool pump. All the doors around the units are rusty. It's a nice place, just need some TLC.

Loved the location with easy access to the beach. The condo was very spacious, However it could use some updating. There weren't any shelves in Refridgerator, it's not level which does not allow the door to not stay open. Fans full of dust, dining chair leg broken. Broken fence around the pool pump. All the doors around the units are rusty. It's a nice place, just need some TLC.

Romar Tower 1D

Reviewed on 2021-09-20 by Katherine Y. , Mahomet, IL United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
We always have a great time staying here. Lots of repairs have been done since the hurricane last year and we are very appreciative of that. However, we did experience one inconvenience unrelated to any weather damage...two shelves in the refrigerator are broken. Good thing we are great “stackers” and nothing fell out on us when we opened the door. Lol

We always have a great time staying here. Lots of repairs have been done since the hurricane last year and we are very appreciative of that. However, we did experience one inconvenience unrelated to any weather damage...two shelves in the refrigerator are broken. Good thing we are great &#x201C;stackers&#x201D; and nothing fell out on us when we opened the door. Lol

Manager's Response

Hi Katherine. I spoke with maintenance and these shelves have been on back order. Thank you for making sure we were aware of this issue. We have been happy to have your business for so long. See you soon we hope!

-Gulf Shores Rentals

DO NOT STAY HERE!

Reviewed on 2021-08-17 by Quentin B. , Youngsville, LA United States
Overall
2
Services from rental manager
1
Cleanliness
2
Location
4
Property condition
1
If you are between the age of 18-35 and want to have fun DO NOT STAY HERE. You are not allowed to play any form of music without someone complaining or calling security. We were yelled at by guests and one security guard who then made a very rude comment after I said I would be calling to get my money back. Construction all over the place with no heads up about it. Construction started at 7 in the morning which was extremely loud and woke us up. Our bedroom door didn’t close, they had a wet paint sign on the bedroom door that wouldn’t close, the ceiling inside was falling apart and pieces were actually falling on the ground. Sink barely drained, our code to the beach access didn’t work and neither did most people. Horrible experience.

If you are between the age of 18-35 and want to have fun DO NOT STAY HERE. You are not allowed to play any form of music without someone complaining or calling security. We were yelled at by guests and one security guard who then made a very rude comment after I said I would be calling to get my money back. Construction all over the place with no heads up about it. Construction started at 7 in the morning which was extremely loud and woke us up. Our bedroom door didn&#x2019;t close, they had a wet paint sign on the bedroom door that wouldn&#x2019;t close, the ceiling inside was falling apart and pieces were actually falling on the ground. Sink barely drained, our code to the beach access didn&#x2019;t work and neither did most people. Horrible experience.

Manager's Response

We only have one condo there so unfortunately we have no control over other guests and the security. There are times when the HOA decides to do construction on the building and we are not aware of it. We do not have record of your maintenance issues being called into our office. We could have sent a maintenance technician out had we known the problems you were experiencing. Your maintenance issues will be passed along to that department to be corrected. We are always looking to improve our properties to ensure an enjoyable stay for our guests. Thank you!
-Gulf Shores Rentals

Wonderful location. Horrible Condo.

Reviewed on 2021-07-09 by , Gonzales, LA United States
Overall
2
Services from rental manager
3
Cleanliness
2
Location
4
Property condition
1
When we pulled into the parking lot and saw the scaffolding and barricades around the front, I was immediately concerned. There was plastic and tape around the windows, and the entrance to our condo on the first floor was dark. A leg of a steel barricade was sticking out and my 83 year old grandmother nearly tripped on it.

We weren't in the unit for 30 minutes when I noticed the children's feet were black. The floors were filthy and not just from sand. I went to pull back the curtain over the patio door and the curtain rod separated and fell, the curtain obviously too heavy for the rod. The sliding door was nearly impossible to open. The pocket door to the master bathroom off its track and it wouldn't close. The door to the vanity area was completely missing.

When a maintenance person arrived the next day he said there was nothing he could do about the pocket door or the sliding door. When we asked about the floors he remarked that "you just can't get good housekeeping these days". We ended up going to the store and buying a Swiffer mop and wet pads and mopped the floors ourselves.

There was an exposed electrical outlet -- no cover on it on a living area wall. We had small children with us and that was a very dangerous scenario!

The shower curtains were mildewed and the light in the master bathroom was so dim (and the cover had dead bugs in it) you were showering practically in the dark. There was a hole in the master bedroom door (see photograph) and the ceiling fans were caked with dust. We also killed two cockroaches while we were there. We never could find any trash chute or receptacle to place our trash, so we had to walk through the construction area and put our trash in their dumpster.

It was obviously not ready to rent because of the ongoing repairs, the safety issues, the malfunctioning items in the unit and the lack of cleanliness overall.

When we pulled into the parking lot and saw the scaffolding and barricades around the front, I was immediately concerned. There was plastic and tape around the windows, and the entrance to our condo on the first floor was dark. A leg of a steel barricade was sticking out and my 83 year old grandmother nearly tripped on it.<br/><br/>We weren't in the unit for 30 minutes when I noticed the children's feet were black. The floors were filthy and not just from sand. I went to pull back the curtain over the patio door and the curtain rod separated and fell, the curtain obviously too heavy for the rod. The sliding door was nearly impossible to open. The pocket door to the master bathroom off its track and it wouldn't close. The door to the vanity area was completely missing.<br/><br/>When a maintenance person arrived the next day he said there was nothing he could do about the pocket door or the sliding door. When we asked about the floors he remarked that "you just can't get good housekeeping these days". We ended up going to the store and buying a Swiffer mop and wet pads and mopped the floors ourselves.<br/><br/>There was an exposed electrical outlet -- no cover on it on a living area wall. We had small children with us and that was a very dangerous scenario! <br/><br/>The shower curtains were mildewed and the light in the master bathroom was so dim (and the cover had dead bugs in it) you were showering practically in the dark. There was a hole in the master bedroom door (see photograph) and the ceiling fans were caked with dust. We also killed two cockroaches while we were there. We never could find any trash chute or receptacle to place our trash, so we had to walk through the construction area and put our trash in their dumpster.<br/><br/>It was obviously not ready to rent because of the ongoing repairs, the safety issues, the malfunctioning items in the unit and the lack of cleanliness overall.

Miscommunication at its finest

Reviewed on 2021-06-14 by Misty J. , Ball Ground, GA United States
Overall
2
Services from rental manager
4
Cleanliness
3
Location
5
Property condition
2
There was so much construction going on including half the sheet rock missing in the hallway of our rental. I understand that the area is trying to rebuild after all of Mother Nature’s events but we should be made aware that people need to come into the rental. I spoke with the project manager of the construction and he said the rental company knew. The rental company said no one told them and the maintenance man for the rental company knew they were fixing the sheet rock. I just wish everyone was on the same page.

There was so much construction going on including half the sheet rock missing in the hallway of our rental. I understand that the area is trying to rebuild after all of Mother Nature&#x2019;s events but we should be made aware that people need to come into the rental. I spoke with the project manager of the construction and he said the rental company knew. The rental company said no one told them and the maintenance man for the rental company knew they were fixing the sheet rock. I just wish everyone was on the same page.

Manager's Response

We are so sorry someone came to repair the wall while you were there. Whoever told you that we knew they were coming into your unit was not being honest. We are assuming it was a face to face conversation it was easiest for him in the moment to blame us. We call our guests immediately if anyone is coming into the unit. We are supposed to be told of anything the HOA is needing to do in a unit. We agree with your last sentence for sure. It would make the rental industry run a lot smoother if everyone would keep rental agencies in the loop on the units they manage.

Romar 1D

Reviewed on 2021-06-08 by Willie M. , Jonesville, LA United States
Overall
2
Services from rental manager
1
Cleanliness
5
Location
5
Property condition
1
The rental was clean and functional. Although there were many cosmetic problems with the rental. I listed them on the app in the message but never got any reply. There was construction on going and I felt we should have been made aware of that before we booked. the access to the loading area was blocked off and parking was very limited. THe shower curtains were molding at the top, the rods were worn and should be replaced, one door was missing from the MBR to the bath, the door to the MBR from the dinning area had a busted place in it, the door to the patio drug and was very hard to slide back and close, the curtain rod over the patio door was hanging by one screw, the front door knob was lose and hanging. We had problems connecting to the wifi and again I used the app and asked for help, never heard anything. I contacted the provider and was able to get one device connected but could not connect any others. The access codes for the security gate to the beach that was given to us was not correct. We got the code from other guest. The door from the beach into the building was missing. On our last day there we returned to the unit to find it had been opened and tape on the door saying they had started repairs. There was no evidence of work and fortunately non of our possession were missing. Other than that it was a wonderful little condo.

The rental was clean and functional. Although there were many cosmetic problems with the rental. I listed them on the app in the message but never got any reply. There was construction on going and I felt we should have been made aware of that before we booked. the access to the loading area was blocked off and parking was very limited. THe shower curtains were molding at the top, the rods were worn and should be replaced, one door was missing from the MBR to the bath, the door to the MBR from the dinning area had a busted place in it, the door to the patio drug and was very hard to slide back and close, the curtain rod over the patio door was hanging by one screw, the front door knob was lose and hanging. We had problems connecting to the wifi and again I used the app and asked for help, never heard anything. I contacted the provider and was able to get one device connected but could not connect any others. The access codes for the security gate to the beach that was given to us was not correct. We got the code from other guest. The door from the beach into the building was missing. On our last day there we returned to the unit to find it had been opened and tape on the door saying they had started repairs. There was no evidence of work and fortunately non of our possession were missing. Other than that it was a wonderful little condo.

Manager's Response

Construction was not going on when you booked this unit. If you refer to the e-mail we sent you below, we did reach out as soon as we found out it would be going on. We even refunded you a night which was several hundred dollars. Below is our e-mail to you so anyone reading this review can see we do as much as we can to rectify inconveniences beyond our control. We address any and all Fix It Forms, maintenance issues, and housekeeping issues. We have no record of anything from you. We also answer every phone call to our office and even have an after hours answering service.

"Hello! We have been informed by the HOA of Romar T1D that there is a piece of sheetrock missing from the hallway. We thought this would be resolved before your stay. We have enclosed a photo so we can be as transparent as possible of the condition of the property. If you choose to still reside in this property, we would like to refund you one night of your stay back to the card on file as a professional courtesy. We realize this is not an ideal situation for the condo, but this has been completely out of our control and we have nowhere to move you. Please accept our sincere apology. Call with any further questions." CM 5-25-21 12:30 pm

Romar 1D

Reviewed on 2021-06-08 by Buddy M. , Jonesville, LA US
Overall
2
Services from rental manager
1
Cleanliness
5
Location
5
Property condition
1
The rental was clean and functional. Although there were many cosmetic problems with the rental. I listed them on the app in the message but never got any reply. There was construction on going and I felt we should have been made aware of that before we booked. the access to the loading area was blocked off and parking was very limited. THe shower curtains were molding at the top, the rods were worn and should be replaced, one door was missing from the MBR to the bath, the door to the MBR from the dinning area had a busted place in it, the door to the patio drug and was very hard to slide back and close, the curtain rod over the patio door was hanging by one screw, the front door knob was lose and hanging. We had problems connecting to the wifi and again I used the app and asked for help, never heard anything. I contacted the provider and was able to get one device connected but could not connect any others. The access codes for the security gate to the beach that was given to us was not correct. We got the code from other guest. The door from the beach into the building was missing. On our last day there we returned to the unit to find it had been opened and tape on the door saying they had started repairs. There was no evidence of work and fortunately non of our possession were missing. Other than that it was a wonderful little condo.

The rental was clean and functional. Although there were many cosmetic problems with the rental. I listed them on the app in the message but never got any reply. There was construction on going and I felt we should have been made aware of that before we booked. the access to the loading area was blocked off and parking was very limited. THe shower curtains were molding at the top, the rods were worn and should be replaced, one door was missing from the MBR to the bath, the door to the MBR from the dinning area had a busted place in it, the door to the patio drug and was very hard to slide back and close, the curtain rod over the patio door was hanging by one screw, the front door knob was lose and hanging. We had problems connecting to the wifi and again I used the app and asked for help, never heard anything. I contacted the provider and was able to get one device connected but could not connect any others. The access codes for the security gate to the beach that was given to us was not correct. We got the code from other guest. The door from the beach into the building was missing. On our last day there we returned to the unit to find it had been opened and tape on the door saying they had started repairs. There was no evidence of work and fortunately non of our possession were missing. Other than that it was a wonderful little condo.

Manager's Response

Construction was not going on when you booked this unit. If you refer to the e-mail we sent you below, we did reach out as soon as we found out it would be going on. We even refunded you a night which was several hundred dollars. Below is our e-mail to you so anyone reading this review can see we do as much as we can to rectify inconveniences beyond our control. We address any and all Fix It Forms, maintenance issues, and housekeeping issues. We have no record of anything from you. We also answer every phone call to our office and even have an after hours answering service.

"Hello! We have been informed by the HOA of Romar T1D that there is a piece of sheetrock missing from the hallway. We thought this would be resolved before your stay. We have enclosed a photo so we can be as transparent as possible of the condition of the property. If you choose to still reside in this property, we would like to refund you one night of your stay back to the card on file as a professional courtesy. We realize this is not an ideal situation for the condo, but this has been completely out of our control and we have nowhere to move you. Please accept our sincere apology. Call with any further questions." CM 5-25-21 12:30 pm

Would we stay here again? No! Was it our worst experience? No

Reviewed on 2021-04-20 by , ENDEAVOR, WI United States
Overall
3
Services from rental manager
1
Cleanliness
2
Location
5
Property condition
1
Overall the place was fine. Did we consider leaving upon arrival? No. Would we book again or recommend it to a friend? Also, No.
We arrived early for check in and our property wasn’t ready. Bummer, especially after driving 17 hours with 4 kids. The property was ready just before the actual check in time.
The older gentleman I spoke with at check in and a little later about internet issues was rude and condescending when he spoke to me. Also, FYI if you download the app do not use the internet password in the app, it is incorrect, go with the one on the envelope.
The condo was not the cleanest. It was surfaced clean. Very dusty and cobwebs in the corners. Floors looked clean but your feet were black if you walked around barefoot.
Tubs didn’t drain
TVs were old box tvs except the one in the living room and cable only worked in one room.
There was construction going on while we stayed. There was lots of dust and noise around the building.
I’d recommend bringing your own coffee pot. The one there was horrid.
The location is great. Lots to do in the area. The pool was small but clean. Easy access to the beach.
This was our first time to Orange Beach and it is an awesome place to vacation but next year we booked at another location.

Overall the place was fine. Did we consider leaving upon arrival? No. Would we book again or recommend it to a friend? Also, No.<br/>We arrived early for check in and our property wasn&#x2019;t ready. Bummer, especially after driving 17 hours with 4 kids. The property was ready just before the actual check in time. <br/>The older gentleman I spoke with at check in and a little later about internet issues was rude and condescending when he spoke to me. Also, FYI if you download the app do not use the internet password in the app, it is incorrect, go with the one on the envelope. <br/>The condo was not the cleanest. It was surfaced clean. Very dusty and cobwebs in the corners. Floors looked clean but your feet were black if you walked around barefoot. <br/>Tubs didn&#x2019;t drain<br/>TVs were old box tvs except the one in the living room and cable only worked in one room. <br/>There was construction going on while we stayed. There was lots of dust and noise around the building.<br/>I&#x2019;d recommend bringing your own coffee pot. The one there was horrid.<br/>The location is great. Lots to do in the area. The pool was small but clean. Easy access to the beach. <br/>This was our first time to Orange Beach and it is an awesome place to vacation but next year we booked at another location.<br/>

Manager's Response

Hi Cassaundra. We are happy to hear you were able to get into your unit before check in. We strive to make sure you are able to check in when check in starts. Sometimes we are able to get guests in early and that's a little perk we can sometimes do, but not always. Unfortunately, yes the construction is still ongoing in some areas down here. We don't like it either but it's a necessary evil after a major hurricane. I hope upon check in you called our office about the cleanliness. When we know about issues, we are able to address those immediately and make your stay more enjoyable. Regarding the TV cable, I have sent over a message to maintenance to check it. We would've gladly brought you any cable necessary for TV watching if we had been notified.

-Gulf Shores Rentals

Family Time After Dad’s Funeral

Reviewed on 2020-07-08 by Vickie P. , Starkville, AL United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
The condo had everything we needed, and we really enjoyed the freedom of the first floor beach access. Well-stocked, and all areas were clean, with the exception of the floor. While it had been vacuumed (no particles underfoot), our feet were blackened within 2 hours of being there, inside, barefoot. So I think the good mopping part was skipped (I just bought my own mop and bucket, and mopped it myself... but you know��). But EVERYTHING else was great, so much so that I will probably try to get that exact condo again... older in structure, but greater in size and quality!

The condo had everything we needed, and we really enjoyed the freedom of the first floor beach access. Well-stocked, and all areas were clean, with the exception of the floor. While it had been vacuumed (no particles underfoot), our feet were blackened within 2 hours of being there, inside, barefoot. So I think the good mopping part was skipped (I just bought my own mop and bucket, and mopped it myself... but you know&#xD83D;&#xDE14;). But EVERYTHING else was great, so much so that I will probably try to get that exact condo again... older in structure, but greater in size and quality!